How we collect, use, and protect your data
Overview
Astra Quant is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information.Information We Collect
Account Information
- Email address
- Name (optional)
- Payment information
- Company details (enterprise)
Usage Data
- API request logs
- Wallet addresses tracked
- Feature usage patterns
- Device and browser information
- IP addresses
Technical Data
- Performance metrics
- Error logs
- Authentication tokens
- Session information
How We Use Data
Service Delivery
- Provide and maintain platform functionality
- Process API requests and queries
- Generate analytics and insights
- Send transaction notifications
Platform Improvement
- Analyze usage patterns
- Improve AI models
- Optimize performance
- Develop new features
Communication
- Send service updates and announcements
- Respond to support requests
- Deliver marketing communications (opt-in)
- Share security alerts
Compliance
- Detect and prevent fraud
- Enforce terms of service
- Comply with legal obligations
- Protect user rights and safety
Data Sharing
We do not sell personal data. Limited sharing occurs with:Service Providers
- Cloud infrastructure (AWS, GCP)
- Payment processors (Stripe)
- Analytics tools (limited, anonymized)
- Email service providers
Legal Requirements
- Law enforcement requests with valid orders
- Compliance with court orders
- Protection of our legal rights
- Emergency situations involving safety
Business Transfers
In the event of merger or acquisition, user data may transfer to new entity with continued privacy protections.Data Security
Technical Measures
- TLS 1.3 encryption for data in transit
- AES-256 encryption for data at rest
- Multi-factor authentication support
- Regular security audits and penetration testing
Access Controls
- Role-based access limitations
- Audit logging of administrative actions
- Background checks for employees with data access
Incident Response
- 24/7 security monitoring
- Incident response procedures
- User notification within 72 hours of breach
- Coordination with regulatory authorities
Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Duration of account + 90 days |
| API request logs | 90 days (Free), up to 5 years (Enterprise) |
| Billing records | 7 years (legal requirement) |
| Support communications | 3 years |
| Anonymized analytics | Indefinitely |
Your Rights
Access & Portability
Request copy of your personal data in machine-readable format.Correction
Update inaccurate or incomplete information through account settings or by contacting support.Deletion
Request account deletion. Some data may be retained for legal obligations.Opt-Out
Unsubscribe from marketing emails via link in footer or account preferences.Restriction
Request limitation of processing for specific purposes.Cookies & Tracking
Essential Cookies
Required for authentication, security, and core functionality.Analytics Cookies
Track usage patterns to improve service. Can be disabled in browser settings.Marketing Cookies
Used for advertising attribution (opt-in only).International Transfers
Data may be processed in countries outside your residence. We ensure adequate protections through:- Standard contractual clauses
- Data processing agreements
- Adequate jurisdiction determinations
Children’s Privacy
Astra Quant is not intended for users under 18. We do not knowingly collect data from children.California Privacy Rights (CCPA)
California residents have additional rights:- Right to know what data is collected
- Right to deletion of personal information
- Right to opt-out of sale (we do not sell data)
- Right to non-discrimination
European Privacy Rights (GDPR)
EU/EEA users have rights to:- Access, rectification, erasure
- Data portability
- Restrict or object to processing
- Withdraw consent
- Lodge complaints with supervisory authority
Changes to Policy
We may update this policy periodically. Material changes will be notified via:- Email to registered users
- Prominent notice on website
- 30-day advance notice for substantial changes
Contact
Privacy Officer: privacy@astraquant.spaceEU Representative: eu-privacy@astraquant.space
Mailing Address: Astra Quant Inc., 123 Blockchain Avenue, San Francisco, CA 94103 Last Updated: October 16, 2025